By using our website, www.frostoons.com, you agree to the terms outlined below. Please read them carefully, as they govern how you interact with our site and services. If you do not agree with any part of these terms, kindly avoid using our website.
1. Acceptance of Terms
By visiting and using Frostoons' website, you confirm that you have read, understood, and agreed to these Terms & Conditions. Frostoons reserves the right to update or change these terms at any time, and your continued use of the website signifies acceptance of those changes.
2. Eligibility & Usage
You must be 18 years or older, or under the supervision of a parent or guardian, to use this website. All content is for your personal and non-commercial use only. You may not copy, share, or modify any part of the site without written permission from Frostoons.
3. Product Information & Accuracy
We work hard to keep all information on our website accurate and up to date. However, we don’t guarantee that all details — including product descriptions, availability, or pricing — are free from errors. Frostoons reserves the right to update or correct any information without prior notice.
4. Pricing & Availability
All items listed are subject to availability. Prices can change at any time without notice. If there is a pricing error, we reserve the right to cancel any affected orders and notify you accordingly, with the option to reorder at the correct price.
5. Delivery & Customer Responsibility
We aim to deliver your orders on time, but Frostoons is not responsible for delivery issues in the following cases:
No One Available: If no one is present to receive the order at the delivery address.
Unreachable Contact: If our team is unable to reach you via provided contact details.
Incorrect Address: If the delivery address provided is incorrect or incomplete.
In such situations, the customer assumes full responsibility, and no refunds will be issued.
6. Refund & Replacement Policy
Refunds or replacements are only offered in the following cases:
Damaged Products: Contact us within 24 hours with clear photos of the damaged item(s).
Incorrect Orders: Notify us within 24 hours if you receive the wrong order, along with a photo.
Each case will be reviewed, and we’ll do our best to make it right.
7. Intellectual Property
All content, visuals, and material on the Frostoons website are the intellectual property of Frostoons. You may not reuse or reproduce any part of our site without written permission.
8. Third-Party Links
Our website may include links to other websites we don’t control. Frostoons is not responsible for the content or privacy policies of third-party sites. Accessing them is at your own risk.
9. User Feedback & Submissions
Any reviews, messages, or content you share with Frostoons (via website or social media) may be used by us for marketing or promotional purposes without compensation.
10. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of the website after changes means you accept the updated terms.
11. Suspension or Termination
Frostoons may suspend or terminate your access to the website at any time, with or without cause or notice. Once terminated, you may no longer use the site.
12. Governing Law>
These terms are governed by the laws of Pakistan. Any disputes will be handled in the courts of Pakistan.
Contact us
for questions or concerns, feel free to reach out us: Email: info@frostoons.com
